Terms of Service
Welcome to Zuzita. By downloading or using the Zuzita app, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing or using Zuzita, you confirm that you are at least 18 years old and agree to these Terms. If you are using Zuzita on behalf of a family group, you represent that all members have agreed to these Terms.
2. Description of Service
Zuzita is a family organization application that allows users to:
- Create and manage shared task lists and shopping lists.
- Set reminders with push notifications.
- Add items using AI voice commands.
- Collaborate with family members in real time via group (household) functionality.
3. User Accounts
You are responsible for maintaining the security of your account credentials. You must notify us immediately of any unauthorized use of your account. We are not liable for any loss resulting from unauthorized use of your account.
You may not create accounts for others without their permission, or use another person's account without authorization.
4. Access Plans & Pricing
Free Plan
- 1 group, up to 2 members, 10 active tasks
- 2 shopping lists, 10 products per list
- Reminders and family balance available for the first 14 days after account creation (trial period). After it ends, reminders you already created keep working, but new ones cannot be created.
- AI voice commands available for the first 14 days after account creation (trial period), up to 5 voice commands per day. After it ends, manual entry of lists and tasks remains available without time limit, within the limits above.
Premium Plan
- 5 groups, unlimited members, unlimited tasks and lists
- Reminders, unlimited AI voice commands, family balance
- Pricing: $4.99/month or $49.99/year (save ~17%)
Payment is processed through Google Play Billing (Android) and, for the iOS version, through the Apple App Store. Subscriptions renew automatically unless cancelled at least 24 hours before the renewal date.
The free access described above is currently offered without a time limit. GRAVA Development Srl reserves the right to change the terms of the Free Plan at any time, including introducing limits, a trial period, or fees, with reasonable prior notice. Continued use of the app after changes take effect constitutes acceptance. If you do not agree with the changes, you may stop using the app and delete your account at any time, at no cost.
5. Refund Policy
If your account is suspended for reasons attributable to GRAVA Development Srl (not as a result of your breach of these Terms), you will receive a refund calculated proportionally to the days remaining in your subscription:
Refund amount = Amount paid × (Days remaining / Total subscription days)
Refunds for suspensions caused by violations of these Terms (spam, fraud, inappropriate content, multiple accounts) are not granted automatically and are reviewed individually.
Refunds for other reasons are handled according to the Google Play Store policy.
5a. Free Premium Accounts
GRAVA Development Srl may, at its sole discretion, grant free access to Premium features (hereinafter "Free Premium Account") as part of promotional campaigns, beta testing periods, or for other purposes.
Free Premium Accounts may be revoked or modified at any time, without notice and without any financial or other obligation to the user. By accepting a Free Premium Account, the user explicitly acknowledges and accepts this right of revocation.
The revocation of a Free Premium Account gives rise to no claim, compensation, or damages on the part of the user against GRAVA Development Srl.
6. Voice Commands & AI Features
Zuzita uses AI-powered voice parsing to interpret your spoken commands. By using this feature, you acknowledge that your voice recording and the resulting text may be processed by third-party AI services (Groq, Google Gemini) to interpret commands. You are responsible for the content of your voice inputs.
7. Data and Privacy
Your use of Zuzita is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Intellectual Property
The Zuzita app, including its design, logo, and code, is owned by us and protected by applicable intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the app without our written consent.
Content you create in Zuzita (tasks, lists, reminders) remains yours. You grant us a limited license to store and process it solely to provide the service.
9. Account Suspension and Termination
We reserve the right to suspend or delete your account if you violate these Terms. Upon suspension, remaining days of an active subscription are saved and may be restored if the account is reactivated.
10. Service Availability
We strive to keep Zuzita available at all times, but we do not guarantee uninterrupted access. We may temporarily suspend the service for maintenance, updates, or reasons beyond our control.
11. Disclaimers & Limitation of Liability
THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. GRAVA Development Srl SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
Liability cap: In no event will GRAVA Development Srl's total liability exceed the greater of: (a) the amounts you have paid to Zuzita in the twelve months prior to the claim, or (b) USD $100.
12. Dispute Resolution
Amicable resolution: Before filing any formal legal claim, you agree to attempt to resolve the dispute amicably by contacting us at contact@zuzita.app. Both parties will make good-faith efforts to resolve the dispute within 90 days of written notice.
Individual disputes only: You agree to bring any dispute only in your individual capacity, not as a plaintiff or class member in any class action.
Time limit: Any claim must be filed within one (1) year from the date the basis for the claim became known.
Governing law: These Terms are governed by the laws of Romania. Disputes shall be submitted to the courts of Iasi, Romania. EU residents may also file in their country of domicile. For EU residents: ec.europa.eu/consumers/odr.
13. Termination
You may delete your account at any time from the Settings screen. We reserve the right to suspend or terminate accounts that violate these Terms.
14. Changes to Terms
We may update these Terms from time to time. We will notify you of significant changes via the app or email at least 15 days in advance. Continued use after changes constitutes acceptance of the updated Terms.
15. Contact
GRAVA Development Srl
Strada Principala nr. 50, Corp C1, Potangeni (Com. Movileni), Cod postal 707353, Jud. Iasi - Romania
CUI: 54891299
VAT no.: RO54949854
Email: contact@zuzita.app